Version History
Here you can find the changelog of My Spectrum since it was posted on our website on 2016-12-27.
The latest version is 12.7.0 and it was updated on soft112.com on 23 April, 2024.
See below the changes in each version:
version 12.7.0
posted on 2024-04-15
Are you an Unlimited+ customer? You can now upgrade your device at any time, for any reason with our new Anytime Upgrade offer. Do you have a different plan type? Add on our new Spectrum Mobile Repair and Replacement Plan to get unlimited screen repairs for a flat fee and a replacement device if lost or stolen.
As always, you can share your thoughts in the Support section.
version 12.5.0
posted on 2024-03-20
We’ve added security verification to protect customers from fraudulent attempts during the device swap process.
If you have any feedback to share, please let us know in the Support section.
version 12.3.1
posted on 2024-02-29
We've been working to make your app experience more streamlined to give you the best experience possible. If you have feedback to share, please let us know in the Support section of My Spectrum App.
version 12.1.2
posted on 2024-01-30
My Spectrum App has a new look and feel!
A new navigation and homepage redesign that shows more information on the home screen.
Find appointment notifications, equipment alerts and outage information front & center.
¿Hablas español? You can now navigate My Spectrum App in Spanish, and save Spanish as your preferred language under the More tab.
Use the app to speed test and troubleshoot your internet.
Do you have new feedback to share? Please let us know in the Support section.
version 11.23.0
posted on 2024-01-22
We've been busy making updates to give you the best experience possible. Do you have feedback to share? Please let us know in the Support section of My Spectrum App.
version 11.22.0
posted on 2023-11-03
We've made a few updates to help bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.
version 11.20.0
posted on 2023-10-16
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience. Do you have new feedback to share? Please let us know in the Support section.
version 11.18.2
posted on 2023-09-27
Need to check on your internet speed? You can now test the download and upload speeds to both your router and your device. To start your speed test, Go to Your Services > Internet and scroll to Speed Test.
Need to troubleshoot your Spectrum WiFi Pods or something else? Go to Internet Support for additional solutions.
version 11.16.0
posted on 2023-08-16
We've been busy making updates to help bring you the best experience yet! To provide us with feedback about the My Spectrum App, please visit the Support section.
version 11.15.1
posted on 2023-08-12
We've enhanced International Service features for Spectrum Mobile customers. You now have the ability to turn International Data Roaming On or Off within My Spectrum App. We've also made it easier for you to view and understand your roaming usage.
To find these features, go to Manage Mobile on the home screen, choose your device and then scroll down to International Services. From there you can see the Data Roaming toggle, explore rates by country and view current roaming charges. Bon Voyage!
version 11.14.0
posted on 2023-07-31
We've improved the activation process for customers to get a new number or transfer an existing line when switching to Spectrum Mobile. It’s also now easier to activate using a QR code.
version 11.13.0
posted on 2023-07-12
We're busy making it easier for you to use My Spectrum App. This version includes improved messaging when signing service agreements and if you encounter an error.
For help using the app, or to provide feedback, be sure to check out the Support section.
version 11.12.0
posted on 2023-06-21
Online bill pay just got easier with My Spectrum App! We created a a unified experience for Spectrum customers to add, manage, edit and delete stored payment methods for their entire account, including Spectrum Mobile. This also includes adding new payment info for Auto Pay and easily updating credit card expiration dates.
We also made some minor updates and bug fixes. As always, you can share your thoughts in the Support section.
version 11.11.0
posted on 2023-06-14
We've created a new and easier way to check for available upgrade options on your Android device.
Need to catch up on all that My Spectrum App has to offer? Check out the support section for our latest updates and to provide your valuable feedback.
version 11.10.0
posted on 2023-05-22
The latest version of My Spectrum App is here! We've made some minor updates and bug fixes and are working hard to tackle your feedback from the past few months.
version 11.9.0
posted on 2023-05-10
Need to reschedule or cancel an upcoming service appointment? Spectrum customers can now do it all through My Spectrum App! We also made some additional updates to ensure an incredible app experience.
Do you have feedback to share? Visit the Support section and let us know.
version 11.8.0
posted on 2023-04-25
The latest version of My Spectrum App is here!
We've made some minor updates and bug fixes, and we're working hard to tackle your feedback from the past few months.
As always, you can share your thoughts in the Support section.
version 11.7.0
posted on 2023-04-17
Spectrum Mobile customers can now view past data usage and find support for an eSim transfer. Go to Manage Mobile and select a line to see these details. Additional updates have been made to bring you the best experience yet. To provide new feedback about My Spectrum App, please visit the Support section.
version 11.5.0
posted on 2023-03-14
We made some updates to our Affordable Connectivity Program (ACP). This program provides assistance for eligible Spectrum Internet customers who are experiencing a service interruption.
version 10.8.0
posted on 2022-04-21
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Feedback tells us what's working and where we can improve. Share yours in the Support section
version 9.19.0
posted on 2021-10-04
. We’ve created an easy way to enroll in paperless billing and Auto Pay at the same time. Simply check Enroll in Paperless Billing when you set up or manage Auto Pay
version 9.17.1
posted on 2021-09-10
. This release includes special messaging for recently migrated Charter employees
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Your feedback tells us what's working and where we can improve. Visit the Support section to share your suggestions
version 9.15.0
posted on 2021-08-09
. Thanks to your feedback, we're always making improvements and fixing bugs to bring you a better My Spectrum App experience
. Your feedback tells us what's working and where we can improve. Visit the Support section to share your suggestions
version 9.7.0
posted on 2021-04-21
. Our team has been squashing bugs around the clock to bring you the best My Spectrum experience possible
version 9.3.0
posted on 2021-02-23
. We've made your bill easier to read with itemized details for regular monthly charges, one-time charges, taxes, fees and other charges.
. When enrolling in Auto Pay, you'll see enhanced messaging for our terms and conditions.
version 9.2.0
posted on 2021-02-04
. We’ve created an easier way to locate and name Spectrum WiFi pods. Individual pods will now flash their status light when selected with the My Spectrum App
. We’ve created universal SSID and password requirements for updating your WiFi network info
. You can now receive notifications for agent responses to chat inquiries after you’ve left the chat tool
version 9.1.0
posted on 2021-01-15
. For added security, we’ll be asking for a few more details about your payment method. Starting on January 21, 2021, you’ll be asked to include the name on your credit card, debit card, checking account or savings account, as well as the CVV number and ZIP code associated with a credit or debit card payment. We’ve also created a more seamless experience for saving payment methods to your account.
version 9.0.0
posted on 2021-01-04
. New error messages help Advanced In-Home WiFi users name pods, devices and groups
. Updated instructions help Advanced In-Home WiFi users set schedules and pause devices
version 8.24.0
posted on 2020-12-15
. You can now purchase the Select, Lifestyle and Mi Plan Latino TV streaming packages in the My Spectrum app.
. We’ve made some enhancements to make your bill easier to view.
. Support articles are now personalized for you based on your location and subscribed services.
. Some support articles have been updated to make troubleshooting easier and faster.
version 8.23.0
posted on 2020-12-02
. You will now be notified if a new device is connected to your WiFi network. You can also pause or manage WiFi access for new devices.
. We created a new reminder to name your WiFi extender pods for easier identification.
version 8.22.0
posted on 2020-11-17
. We created a new reminder to help you complete the self-install process.
. Appointments are easier to manage with Cancel and Reschedule options on the Appointment Details screen.
. We’ve updated our outage alerts to include the estimated date and time for restoring services in your area.
version 8.21.1
posted on 2020-11-06
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.20.0
posted on 2020-10-19
. Customers will now have the ability to view the service packages and equipment they purchased, as well as the channels included in their TV plan.
. Advanced In-Home WiFi users will now have advanced device fingerprinting, which will more easily identify devices connecting to home networks.
version 8.17.0
posted on 2020-09-05
. We've made it easier than ever to enroll in Autopay from the home screen
. Fixed a crash to stabilize the log in experience
. Squashed a bug to optimize bill payments
version 8.15.2
posted on 2020-08-20
. Provide AIHW (Advanced in Home Wifi) users with the ability to share their SSID/Password
. Uses the native simple share option, so the user can choose what method they’ll use to share
version 8.14.0
posted on 2020-07-29
. This release will feature enhanced pending payment notifications when making one-time payments.
version 8.13.0
posted on 2020-07-10
. App crashes- while rare and randomly occurring, have been fixed to bring you a more enjoyable and stable app experience.
version 8.12.0
posted on 2020-06-29
. With this release we are bringing you a new services screen that puts all your equipment in one easy to manage screen.
. App crashes- while rare and randomly occurring, have been fixed to bring you a more enjoyable and stable app experience.
version 8.7.0
posted on 2020-04-22
. Users now have the ability to manage their communications preferences for receiving notifications
. We added a COVID-19 informational link to the service appointment cards so that you have more information about how the corona virus is impacting your service appointments, and what Charter is doing to serve our customers while keeping everyone safe
. For Advanced In Home WiFi Users, we have added the ability to create and edit custom pause schedules for the devices on your network
version 8.6.0
posted on 2020-04-01
● We now provide additional details and an improved experience when the a modem or router is offline.
● We fixed a few bugs and improved My Spectrum's performance to bring you a better experience.
version 8.5.0
posted on 2020-03-23
● You can now view and troubleshoot the connection status of your router from the Services tab
● If you’re in a confirmed outage, you can see what phone number has been submitted for a callback
version 8.4.0
posted on 2020-03-06
● In order to bring you the best experience possible we fixed some bugs and improved My Spectrum's performance.
version 8.3.1
posted on 2020-02-14
. We’ve heard your feedback and we fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.3.0
posted on 2020-01-29
. We now show a banner if you are in a confirmed outage and provide the ability to request a callback when the outage is resolved.
. Updated the login screen to add a "Trouble Signing In?" flow.
. We’ve also made it easier to change your personalized security code.
version 8.1.0
posted on 2019-12-10
. Have questions or need help? Chat with Ask Spectrum to get answers quickly
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 8.0.0
posted on 2019-11-06
. We’ve heard your feedback and updated our payment process for an easier experience.
version 7.8.0
posted on 2019-09-09
Accessing your account info and getting support with the My Spectrum App is easier than ever:
. You can update passwords, security codes and security questions from the account screen with additional sign-in controls.
. The support screen has been updated to make finding answers to your questions and troubleshooting tips simple and easy.
version 7.7.0
posted on 2019-08-02
. We improved the account screen to give you the ability to edit your information, verify your contact information and manage the users on your account
. We fixed a few bugs and improved My Spectrum's performance to bring you a better experience
version 7.5.0
posted on 2019-06-18
. We’ve heard your feedback and have fixed an issue that prevented some people from accessing billing statements after entering the correct Security Code.
version 5.1.0
posted on 2018-01-26
• We made it easier to see your amount due, and it now adjusts as soon as you make payments.
• You can now quickly enroll in paperless billing.
• We recently added the ability for you to edit your contact info.
• As always, we're working to improve your experience by fixing bugs.
version 5.0.2
posted on 2017-11-01
• We made it easier to see your Auto Pay enrollment status in Billing.
• As always, we're working to improve your experience by fixing bugs.
version 4.0.0
posted on 2016-11-14
Updated graphics and color throughout the app,Added the ability to determine which service area you are in by zip code,Added a new terms and condition section on the Support tab
